Rachel Ortiz

MSN, APRN, PMHNP-BC, FNP-C
Owner

Rachel is a board-certified nurse practitioner, dual licensed and experienced in both family practice and psychiatric and mental health nursing. She graduated from Middle Tennessee State University with a Master of Science in Nursing in 2018.

She built the foundation of her career working with underserved and culturally diverse populations in the community health setting as a family nurse practitioner. In this role, she focused on meeting the needs of the community and gained experience in primary care, women’s health and obstetrics, and addiction medicine. Through this work, she developed a deep appreciation for the interconnectedness of mental and physical health, as well as the growing gap in accessible, comprehensive mental health services.

Rachel returned to Middle Tennessee State University to earn a post-master’s certificate in psychiatric and mental health nursing, allowing her to better support the evolving needs of the patients she serves.

As a lifelong learner, Rachel is currently completing a fellowship in integrative psychiatry through Psychiatry Redefined. This advanced training focuses on identifying and addressing root causes of mental health conditions, incorporating lifestyle and functional approaches, and thoughtfully using medication as one piece of a comprehensive, individualized treatment plan. Her approach emphasizes reducing medication burden when appropriate while enhancing overall wellness and long-term outcomes.

Driven by this philosophy, Rachel founded Ruby Mental Wellness, a holistic psychiatric practice dedicated to promoting healing, balance, and vitality.

Brandy Henrikson

MSN, APRN, AGACNP-BC, PMHNP-BC

Brandy Henrikson is a board-certified Nurse Practitioner with over a decade of experience in acute and critical care, including extensive work in intensive care units. Recently earning her Psychiatric-Mental Health Nurse Practitioner (PMHNP) certification, she brings a unique blend of medical and psychiatric expertise to her new role in telepsychiatry.

Brandy provides comprehensive, evidence-based mental health care to children, adolescents, and adults across a wide range of psychiatric conditions, including anxiety, depression, ADHD, mood disorders, and trauma-related issues. Her clinical approach is rooted in compassionate, patient-centered care and shaped by years of working with individuals and families in high-stress medical environments.

Due to her passion for psychiatry, Brandy is dedicated to improving access to mental health services through telehealth, with a focus on building trust, resilience, and healing in each patient she serves.

Colleen Rimpola

Medical Virtual Assistant

Colleen is Ruby Mental Wellness’s Medical Virtual Assistant and is often one of the first friendly faces patients connect with. She helps coordinate scheduling, insurance and administrative questions, patient communication, and day-to-day clinical support to ensure each patient receives a smooth and welcoming experience.

With a background in medical administration, Colleen is passionate about providing compassionate, responsive support and helping patients feel informed and cared for throughout their journey with our practice. She works closely with our clinical team behind the scenes so providers can focus on delivering exceptional patient care while ensuring every detail is handled with professionalism and kindness.